Comparisonsmaster
Best Call Centre Jobs For Seniors
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Statistics indicate that 40% of consumers prefer chatting with a real person over the phone for complicated interactions, such as payment disputes or other critical enquiries.
Senior Australians must possess tolerance, courtesy, and the necessary language skills. Nearly 80% of respondents agree that a pleasant customer service representative is the key to delivering outstanding customer service. This position demands the ability to communicate and listen well when others are ranting, venting, or asking ridiculous questions.
Call centre and remote customer support jobs pay between $16 and $28 per hour, depending on the quantity or kind of accounts. Employers may pay according to the amount of emails or social media messages addressed or replied to. Others may provide a commission or incentive structure to boost your income. Usually, it is feasible to work a flexible schedule and save as much money as possible. Remote customer service agents work anywhere between 28 and 40 hours each week. Compare these work-from-home contact centre positions and submit your application immediately.
Statistics indicate that 40% of consumers prefer chatting with a real person over the phone for complicated interactions, such as payment disputes or other critical enquiries.
Senior Australians must possess tolerance, courtesy, and the necessary language skills. Nearly 80% of respondents agree that a pleasant customer service representative is the key to delivering outstanding customer service. This position demands the ability to communicate and listen well when others are ranting, venting, or asking ridiculous questions.
Call centre and remote customer support jobs pay between $16 and $28 per hour, depending on the quantity or kind of accounts. Employers may pay according to the amount of emails or social media messages addressed or replied to. Others may provide a commission or incentive structure to boost your income. Usually, it is feasible to work a flexible schedule and save as much money as possible. Remote customer service agents work anywhere between 28 and 40 hours each week. Compare these work-from-home contact centre positions and submit your application immediately.
Customer Service – Call Centre Representative Sought for Westpac Group
Remote, AU
Westpac is Australia’s oldest firm and bank, having a history of assisting Australians with their financial requirements dating back more than two centuries. Assisting Australians in achieving success is their mission; it’s what they do, who they are, and why they attend work every day. Helpful, Ethical, Leading Change, Performing, and Simple are their core values.
Customer Care is the customer service department of the Westpac Group, offering the finest phone service to millions of consumers each year. Their mission is to deliver a smooth banking experience for our customers and to be one of the top contact centres in the world.
Key duties:
• Ensure our customers are able to connect over the phone
• Working in an inbound call centre, your job is to respond to inbound calls and provide outstanding service to our banking customers over the phone, each and every call
• On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits
Benefits:
• Savings available on a wide range of Westpac banking products
• Discounts on loans, bonus interest rates on deposits, reduced interest rates on credit cards and much more.
• Career development plans
• Inclusive team atmosphere
Salary: Negotiable
Customer Service Specialist for Coca-Cola EuroPacific Partners Australia
North Sydney NSW remote hybrid
Coca-Cola Europacific Partners (CCEP) is one of the world’s major manufacturers of consumer products. They manufacture, distribute, and sell some of the world’s most beloved brands, servicing 600 million people and assisting 1.75 million clients in 29 countries to expand.
They are seeking a full-time Senior Customer Service Specialist to join their dynamic team, with fantastic hours available. To guarantee your success in your work, you will spend the first four weeks of your employment at their North Sydney headquarters completing a rigorous training and induction program.
Key duties:
• Manage customer interactions relating to products, deliveries, equipment support and maintenance over phone, email and Live chat
• Collaborate with our sales and operations teams to deliver an outstanding experience for every customer
• Work to drive daily KPI’s to shape efficiencies and processes for customers relating to solutions-based interactions
• Once completed, you will then have the flexibility to work up to 3 days per week from home
Among the benefits:
• Gold Class induction training with continued support from our outstanding leaders
• Excellent work life balance and an ongoing hybrid working model supported
• Clear development pathway and growth opportunities—the more skills you learn and implement, the more you can earn
• Ability to increase your base salary by $4K every 6 months up to $63,000 + super + 10% incentive
• Employee Share Purchase Program
Salary: $63,000 a year
Contact Centre Representative for Hays Urgently Needed, Great Pay and Benefits
Remote, AU
Several of their NSW government clients across Sydney (Sydney CBD, Parramatta) in some of the state’s most reputable departments have notified them of high volume recruits undergoing approvals that will need to be turned around quickly; therefore, they require Multiple Call Centre Operators registered to fulfil the requirements of these upcoming roles.
These positions may include office-based, hybrid, or remote work arrangements. Your new responsibility as a Call Centre Operator will be to answer incoming calls from the general public.
Key duties:
• Answering a high volume of inbound calls and effectively providing resolution, guidance and high-level customer service
• While on the phone you will simultaneously be navigating multiple systems at once
• Maintaining call records and databases to ensure information is up to date
• In certain situations, undertaking outbound calls to follow up on enquiries
Benefits:
• Supportive and inclusive working environment
• Interactive training to set you up for success
Salary: $28 – $32 an hour
